What is the specific delivery time?
If everything goes well,we can sendout the machine witihn 15 days after receive the deposit.
How about the delivery term?
We use door to door service for small machines, FOB port of loading sea freight or air freight are recommended for large machines.
What's the payment term?
30% deposit is needed for machine production the balance paid before delivery or at sight of copy of BL(for orders over $10,000).
How can i get support from you ?
We supply service through email,tel,online skype etc. We can solve the problem through remote,photos and videos(you can come to our factory to study and I can also visit you).
How about the warranty time?
All parts warranty for two years. For small parts we can send you new one for big value parts we need you send the broken parts come back.we recommend you equipe one set of spare parts together with your order which will be more convinient for your work continurous!
How to protect my order?
Trade Assurance is a freeservice by designed to create trust in trade. We provide you with a set of features and protections to help ensure suppliers honor important details of your contract.